Return Policy

Satisfaction Guarantee

At kindcraftgifts, we strive to provide high-quality floral arrangements that meet your expectations. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup.

Return Conditions

Due to the perishable nature of floral products, returns are handled on a case-by-case basis. We may offer a replacement or refund if:

• The arrangement arrives damaged or in poor condition
• The order does not match what was requested
• There was an error in the order fulfillment

Refund Process

To request a refund or replacement:

1. Contact us within 24 hours of receiving your order
2. Provide your order details and photos if applicable
3. We will review your request and respond within 2 business days
4. If approved, we will process a refund or arrange a replacement

Custom Orders

Custom floral arrangements created specifically for your order may have different return policies. Please discuss return options with us before placing a custom order.

Delivery Issues

If your order was not delivered or was delivered to the wrong address, please contact us immediately. We will work to resolve the issue promptly, which may include redelivery or a full refund.

Contact Us

For questions about returns or refunds, please contact us:

kindcraftgifts
606 E Main St APT 105
Mesa, AZ 85203
Phone: +1 480 621 8233
Email: business@kindcraftgifts.cv