Frequently Asked Questions

You can place an order by contacting us through our contact form, calling us directly at +1 480 621 8233, or visiting our studio at 606 E Main St APT 105, Mesa, AZ. We'll discuss your preferences, occasion, and budget to provide a personalized quote based on your requirements.

For standard arrangements, we recommend ordering at least 2-3 days in advance to ensure availability. For custom designs or larger events, please allow 5-7 days for planning and creation. Same-day orders may be available depending on current inventory and schedule - call us to check availability.

Yes, we provide delivery services throughout the Mesa area and surrounding communities. Delivery fees vary based on location and timing. Same-day delivery may be available for orders placed before 2 PM. Contact us for specific pricing and to arrange delivery for your order. You can also pick up orders directly from our studio.

Absolutely! All our arrangements can be customized to match your preferences. We can adjust colors, flower types, sizes, container styles, and overall design to create something unique for your occasion. During consultation, we'll work with you to bring your vision to life while considering seasonal availability and your budget.

With proper care, our arrangements typically last 5-7 days, though this varies by flower type. Some flowers like roses and chrysanthemums can last even longer. We provide detailed care instructions with every order to help maximize freshness and longevity. Factors like temperature, water quality, and handling also affect flower lifespan.

We accept cash, all major credit cards (Visa, MasterCard, American Express), and debit cards. Payment is typically due at the time of order confirmation or upon delivery/pickup, depending on the arrangement. For larger events or custom orders, we may require a deposit to secure your date and begin work.

Yes, we provide comprehensive event floral services including centerpieces, ceremony arrangements, bridal bouquets, boutonnieres, and decorative installations. We work with you to create a cohesive floral design that matches your event theme and budget. Contact us for a consultation to discuss your event needs.

Customer satisfaction is our priority. If you're not happy with your order, please contact us within 24 hours of delivery or pickup. We'll work with you to resolve any issues, which may include replacement arrangements or refunds depending on the situation. See our Return Policy for more details.